Apex Video Tours Terms of Service
At Apex Video Tours we are 100% committed to providing the best possible service and end product to our clients. We permit a lot of flexibility in the use of our images but do ask that you notify us of specific desired uses for the photos and, of course, provide us with the appropriate credit (Photos by ApexVideoTours.com) when our images or videos are used.
Privacy Policy:
Any information we collect is treated confidentially. We do not share or sell your information to third-party companies. If you entered your email, name, and phone number this information is only used internally and for future promotional marketing and you may unsubscribe at the bottom of any e-mail you receive.
Rights:
Under current copyright laws, ownership of all photos belongs entirely to Apex Video Tours.
The Photographer retains all rights to photos taken of properties unless otherwise agreed upon in writing, and only licenses the use of the images to the Listing Agent (“CLIENT”) of the property for marketing purposes while the listing is active (up to one year). All images produced for the client may be used by the client for any and all marketing materials and campaigns associated with the property and for the client’s self-promotion until the license expires. The photos may also be used by the client’s parent company for the sole purpose of marketing the specific property photographed. Any usage of the images by a third party, including but not limited to, architects, builders, stagers, designers, sellers, or buyers, is strictly prohibited unless approved in writing by the photographer.
Relationship of the Parties:
The photographer is an independent contractor, and shall not be deemed to be an employee of the client. No agency, partnership, joint venture, or employee/employer relationship is intended or created by this agreement. Neither party is authorized to act as an agent or bind the other party except as expressly stated in this agreement. The photographer and the photos or any other deliverables prepared by the photographer shall not be deemed a work for hire as defined under Copyright Law. All rights granted to the client are contractual in nature and are expressly defined by this agreement.
Payments/Fees:
All sessions are booked and paid for beforehand on our website. Apex Video Tours reserves the right to cancel, postpone, or refuse to schedule subsequent photo shoots until the account is made current.
Refunds:
All of our work meets our customers' satisfaction. However, if for a valid reason you are not happy with the images we will return and retake them at no cost.
Please read our preparation tips in order to avoid misunderstandings.
Cancellations/Rescheduling:
Please notify us within 24 hours if you need to cancel the shoot.
A 50% fee for cancellations not made within 24 hours. Please note, that the entire shoot amount will be assessed if we arrive at the property to find the shoot is cancelled (including denied access to the property and the home not being ready for photos).